Delivery
Free delivery only applies to 18" helium filled balloon sent by First Class mail. Charges for postage and packaging are displayed on the website.
All of our UK deliveries are sent by Royal Mail First Class post unless next day guaranteed delivery is selected at the time of placing the order.
First Class mail aims to deliver next working day, including Saturday, of any week excluding any public or bank holidays in any part of the UK or Northern Ireland. This does not include Sundays, Bank Holidays, Christmas Day, Boxing Day and New Years Day. First Class mail is by no means guaranteed and shindigs.co.uk will not be held responsible for late deliveries when choosing this service. If you require guaranteed delivery you must select the next day guaranteed delivery service.
The next day guaranteed delivery service is sent via Royal Mail Special Delivery Next Day before 9.00am or 1.00pm (dependant on service selected). The next day service delivers Monday to Friday of any week excluding any public or bank holidays. We do not offer guaranteed delivery on Saturdays, or deliver on Sundays, Bank Holidays, Christmas Day, Boxing Day and New Years Day. Orders must be received by 1.00pm in order to be delivered the next day before 9.00am or 1.00pm (dependant on service selected). Orders for a Monday delivery must be placed by 1.00pm on the Friday of the previous week. This service guarantees delivery by 9.00am or 1.00pm (dependant on service selected) of the next working day to 99% of the United Kingdom, including Northern Ireland, Jersey and Guernsey. The following tables detail the Postcodes where we cannot guarantee your item will arrive by 9.00am or 1.00pm (dependant on service selected) the next working day, with full details on the timeframe in which we do guarantee delivery.
Next Working Day by 5.30pm
| Mainland Postcodes | Area |
|---|---|
| AB30-56 | Aberdeen |
| IV21-28, 40, 52-54 | Inverness |
| KW1-14 | Orkney |
| PA28-40 | Argyll |
| PH15, 17-41 | Perthshire |
| Island Postcodes | Area |
|---|---|
| HS1 | Stornoway (Lewis) |
| KA27 | Arran |
| KA28 | Cumbrae |
| KW15 | Kirkwall Town |
| KW16 | Stromness Town only |
| PA28-40 | Argyll |
| PA41 | Gigha |
| PA42-49 | Islay |
| PA60 | Jura |
| PA77 | Tiree |
| ZE1 | Lerwick (Shetlands) |
Two Working Days by 5.30pm
| Postcode | Area |
|---|---|
| GY1, GY9 | Herm, Sark |
| HS2 | Lewis |
| HS3 | Harris |
| HS4 | Scalpay |
| HS5 | Leverburgh |
| HS6 | North Uist |
| HS7 | Benbecula |
| HS8 | South Uist |
| HS9 | Castlebay (Barra) |
| IV41-51, 55, 56 | Skye |
| PA61 | Colonsay |
| PA62-75 | Mull |
| PA76 | Iona |
| PA78 | Coll |
|
ZE2-3 | Shetlands |
Three Working Days by 5.30pm
| Postcode | Area |
|---|---|
| KW16-17 | Orkney |
| PH42 | Eigg, Muck |
| PH43-44 | Rhum, Canna |
A Signature will be obtained on delivery of the item from the recipient but not necessarily the addressee. In the event that no-one is available to receive the item, a card will be left providing the addressee with the option to have the item delivered at a later date. The attempted delivery shall constitute delivery for purposes of our guarantee.
Once the delivery has been signed for at the given address it is no longer the responsibility of Shindigs Ltd. Refunds cannot be given if the balloon is not passed on to the named recipient.
Shindigs Ltd cannot be held responsible for incorrect delivery information supplied by the customer. Incorrect address details can delay delivery.
If for any reason Shindigs Ltd is unable to fulfil its delivery promise a full refund will be given. Shindigs Ltd cannot be held liable for any consequences or costs further than that of the full amount paid for the balloons.
Balloons sent to hospitals, military bases and business addresses will be delivered to a main reception or mailing room prior to internal distribution. We recommend that balloons sent to these locations be requested for delivery on a weekday and not on a Saturday.
No change can be made to the delivery address once the order has been confirmed.